Your decision to visit our website, landing pages, and use our services is entirely your own. Any disputes regarding protection are governed by our Privacy Policy and Terms of Use. This includes limitations on damages, dispute resolution, and the governing law of the state. If customers have concerns about the Privacy Policy, they should contact us using the information provided on the website.
We reserve the right to update or modify our policies at any time. Therefore, we recommend that all visitors and customers carefully review the policy before accessing the website or using any of our services.
We collect personal data and track where visitors go on our site, which pages they view, how long they spend on each page, and more. This information helps us identify our most popular pages or services, improve our offerings, and better understand our customers.
We hold exclusive rights to all materials on this site, including images, graphics, logos, photos, text, and other content.
Customers may download or copy content and other downloadable materials from the site for personal use only. No rights, titles, or interests in downloaded materials or software are transferred to customers through downloading or copying. Customers are prohibited from reproducing (except as noted above), distributing, transmitting, displaying, modifying, creating derivatives, selling, or exploiting the site, its content, or related software in any unauthorized way.
All remarks, feedback, recommendations, thoughts, and different entries revealed,
submitted or offered to Our Company on or by this Site or generally
unveiled, submitted or offered regarding your utilization of this Site (all things
considered, the “Remarks”) will remain the Company’s property.
The Company will claim complete rights, titles and interests and will not be
constrained at all in its utilization, business or something else, with reference to
the Comments. The Company is and will be under no commitment:
The organization can likewise utilize the tributes and logos of the customers
on its other web and disconnected properties.
Any time the customer visits our site or sends messages to us, the customer is communicating with our organization electronically.
It’s automatic for the customer to get our correspondences electronically. Our Company will speak with the customer by email or by posting on this site.
Hence the customer concurs that all understandings, notification, divulgences and significant correspondence fulfill and satisfy every legitimate prerequisite and are proportionate to any lawful explanation recorded as a hard copy.
All the material that is incorporated on this website, for example, content, designs, logos, buttons and their symbols, pictures, downloads, information arrangements, and programming, is the property of this organization or its substance providers and ensured according to the copyright laws.
All products utilized at this site is the property of this organization or its product providers and ensured according to global copyright laws.
The trademark names utilized inside our destinations are the property of their individual organization or its auxiliaries and can’t be utilized regarding any item or administration that isn’t a piece of that organization.
Ecome Solution Service will provide a full refund if the project has not been started within the next 20 days of purchase.
However, this policy can be terminated at any point in time, regardless of the scenario, and this only implies if the request is made upon viewing the initial concepts only (less than 10% processing fee).
Furthermore, any revisions requested after viewing the initial concepts will void this offer and will be considered as the continuation of the project.
The refund policy will not be applicable to any discounted offer.
The refund policy will not be applicable if the customer has been unresponsive for more than 20 days.
The customer can always request to hold his project for a certain period of time, however, a refund won’t be applicable in such a situation.
The refund will be voided if the refund is requested in situations not related to the company, such as the business shutting down or a partner not agreeing on the design, or any scenarios not related to the company.
Urgent design projects are non-refundable.
The company will not refund any client whose work was outsourced to Ecom Kinetic by a third party.
If the refund has been processed, the customer or the entity will have zero authority to use any source of work design that has been shared with the client.
If found, it will be a breach of contract, and legal proceedings will be initiated.
The client will not be refunded any money after the payment has been disputed. Any of such scenarios will lead to the termination of the contract.
The client can always reach out to Ecom Kinetic in case of any difference between the contract and the commitments made with the client.
Note: The refund will take 10-15 days after the cancellation request. However, the client will not use any of the provided work shared with the client.
In case of bundle purchases, the service in question will be refunded only.
You can use the following ways to make sure that you refund is made.
Call us.
Click Live chat to start chatting with our representative.
Email us.
Once the refund is made, Ecome Solution Services will be the rightful owner of your designs.
We deliver all our services according to the date specified on the Order Confirmation email.
You will receive an email from us regarding your delivery. Once the order is placed, you will receive an order number so that you can track the status of your order and ask for revisions.
We also offer Rapid Delivery service to our clients that they can avail by paying extra. Please contact our customer support to know more about it.
Our promise of unlimited revisions is guaranteed. Revision turnaround time is 48 hours.
Bill of Rights If you choose to partake in any activity or purchase any of our services, you are among the various customers who have safely and securely made purchases from us.
You can place your order via call, email, or live chat.
You can unsubscribe from our emails any time you want.
If we make any changes to our website, or our services, we will immediately notify you through email.
Ecom Service Solution is a leading digital agency focused on e-commerce and Amazon marketplace services. We offer complete solutions to help businesses automate and maximize their online sales across major marketplaces.
